Handling time: 1 - 3 working days. (Onkiza has to process your order and put all your items through its strict quality-control tests.)
Transit time: 3 - 15 working days.
Return Guarantee
For whatever reason if you are unsatisfied with your order within 7 days you can return it to us in new condition for a refund minus the shipping charges.
DOA Guarantee
If your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Onkiza will make compensation based on the damage situation.
Missing/Wrong Items Guarantee
If you receive a parcel with missing/incorrect/secondary packing items, please contact us within 7 days of delivery and provide the relevant proof. Onkiza will make compensation based on the damage situation.
Product specifications: 1. Charge box battery capacity: 3.7V / 400mAh. 2. Headphone battery capacity: 50mAh. 3. Charging time: about 80 minutes. 4. Play time: 3.5 hours. 5. Talk time: 3.5-4.5 hours. 6. Standby time: 150 hours. 7. Charging interface: Type-C. 8. Bluetooth version: Bluetooth Ver 5.0. 9. Effective working distance: up to 10m. 10. Transmission system mode: 2.4 GHz (2.402 GHz - 2.480 GHz). 11. Working temperature: 5-40 degrees Celsius. 12. Frequency range: 20-20000Hz. 13. Product weight: 36.5g 14. Product size: 5.5x3.5x2cm.
