Handling time: 1 - 3 working days. (Onkiza has to process your order and put all your items through its strict quality-control tests.)
Transit time: 3 - 15 working days.
Return Guarantee
For whatever reason if you are unsatisfied with your order within 7 days you can return it to us in new condition for a refund minus the shipping charges.
DOA Guarantee
If your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Onkiza will make compensation based on the damage situation.
Missing/Wrong Items Guarantee
If you receive a parcel with missing/incorrect/secondary packing items, please contact us within 7 days of delivery and provide the relevant proof. Onkiza will make compensation based on the damage situation.
Keyboard specifications: 1. Weight: about 1038 g 2. Dimensions: 45.5 x 17.5 x 4.5 cm 3. Features: metal panel, cool backlight effect, wireless connection, battery-free rechargeable, game chip, electroplating double wings, accurate positioning, plug and play 4. Battery capacity: 3000 mah 5. Game chip: PAN3212 optical IC
Mouse specifications: 1. Weight: about 110g 2. Dimensions: 13.2 x 7.7 x 4.1 cm 3. Buttons: 6 buttons 4. Battery capacity: 500 mah 5. Resolution: 2400 dpi 6. Working method: optical engine 7. Connection: 2.4Ghz wireless connection
