Handling time: 1 - 3 working days. (Onkiza has to process your order and put all your items through its strict quality-control tests.)
Transit time: 3 - 15 working days.
Return Guarantee
For whatever reason if you are unsatisfied with your order within 7 days you can return it to us in new condition for a refund minus the shipping charges.
DOA Guarantee
If your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Onkiza will make compensation based on the damage situation.
Missing/Wrong Items Guarantee
If you receive a parcel with missing/incorrect/secondary packing items, please contact us within 7 days of delivery and provide the relevant proof. Onkiza will make compensation based on the damage situation.
1. Adapt to the season: Three-season account 2. Bracket material: aluminum alloy 3. Diameter of the support rod: 8.5MM 4. Inner tent material: 210T polyester cloth + polyester breathable mesh outer tent 5. The material of the bottom of the account: 20D nylon plaid or 150D Oxford cloth 6. Outer tent material: 20D silicone cloth or 210T lattice cloth 7. Weight: about 1.5kg for one person, about 1.7kg for two people, and about 2.2kg for three people 8. Storage size: single person 45 x 12cm, 2 person 40 x 13cm, 3 person 45 x 15cm
