Handling time: 1 - 3 working days. (Onkiza has to process your order and put all your items through its strict quality-control tests.)
Transit time: 3 - 15 working days.
Return Guarantee
For whatever reason if you are unsatisfied with your order within 7 days you can return it to us in new condition for a refund minus the shipping charges.
DOA Guarantee
If your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Onkiza will make compensation based on the damage situation.
Missing/Wrong Items Guarantee
If you receive a parcel with missing/incorrect/secondary packing items, please contact us within 7 days of delivery and provide the relevant proof. Onkiza will make compensation based on the damage situation.
1. Product model: M2310E1 2. Bluetooth: 5.3 3. Communication distance: 10 meters (barrier-free open environment) 4. Charging interface: Type-C/USB-C 5. Earphone battery life: earphone: about 5.5H 6. Charging box battery life: about 28H 7. Earphone charging time: earphone: about 30min 8. Charging time of charging box: about 1.5H 9. Waterproof grade: IP54 10. Earphone size: 23.91 x 15.86 x 31.44mm 11. Charging box size: 64.27 x 24.45 x 53.08mm 12. Net weight of a single earphone: about 3.6 grams 13. Total weight: about 41 grams
Packing list: -Earphone x 1 -Ear caps x 2 pairs -Instruction manual x 1
