Handling time: 1 - 3 working days. (Onkiza has to process your order and put all your items through its strict quality-control tests.)
Transit time: 3 - 15 working days.
Return Guarantee
For whatever reason if you are unsatisfied with your order within 7 days you can return it to us in new condition for a refund minus the shipping charges.
DOA Guarantee
If your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Onkiza will make compensation based on the damage situation.
Missing/Wrong Items Guarantee
If you receive a parcel with missing/incorrect/secondary packing items, please contact us within 7 days of delivery and provide the relevant proof. Onkiza will make compensation based on the damage situation.
1. Turn electronics on /off from anywhere with your EWeLink APP (iOS & Android). 2. Works with Amazon Alexa, Google Assistant and IFTTT. Samsung SmartThings and NEST compatibility will be supported soon. 3. Create on /off schedules or set auto-off timer routine to work automatically. 4.Check to see the status of connected devices from anywhere for peace of mind. 5. Works with the WiFi you already have in your home. No HUB or accessories required.
